Privacy Policy

Privacy Policy

for ThinkEnergy

Introduction

ThinkEnergy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (“Site”) or interact with our services.

Information We Collect

Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us when you fill out forms on our Site, request a quote, or contact us.


Usage Data: We may automatically collect information about your use of our Site, such as your IP address, browser type, pages visited, and time spent on our Site.


Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences.

How We Use Your Information

We may use your information for the following purposes:

To Provide and Improve Our Services: To respond to your inquiries, provide quotes, install and maintain solar systems, and personalize your experience on our Site.


To Communicate with You: To send you newsletters, marketing materials, and other information about our services. You can opt out of these communications at any time.


To Analyze and Improve Our Site: To understand how users interact with our Site, track trends, and improve our content and services.

To Comply with Legal Obligations: To comply with applicable laws and regulations.

Disclosure of Your Information

We may share your information with the following third parties:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as installers, electricians, and marketing agencies.


Business Partners: We may share your information with our business partners for marketing purposes.

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or government authority.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Choices

You have the right to:

Access and Correct Your Information: You can request access to your personal information and have it corrected if it is inaccurate or incomplete.
Opt Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@thinkenergy.au